Cookies and information that is gathered from web visitors
- In common with other website providers, log files are stored, saving details such as the visitor’s IP address, browser type, referring page and time of visit.
- Cookies are small digital signature files that are stored by web browsers. When a user visits the website they allow the user’s preferences to be recorded. They may also be used to track users’ return visits to the website.
- Cookies may be used to remember visitor preferences when interacting with the website.
- Banks on Sentence uses Category One, Strictly necessary cookies. Without them, the shopping cart would not be able to work. Banks on Sentence also uses Google Analytics, which requires a Category Two, Performance cookie. (For more detail, see paras 15-17.)
- A Category One cookie is narrowly defined and such cookies must relate to a website service that has been explicitly requested by the user. Category Two cookies gather data in order to enhance website performance or to track the effectiveness of certain website features. We have no control over either of them, as our shopping cart provider and Google control them.
- Web visitors are able to block cookies via their browser settings but this may prevent them from accessing certain features of the website.
- Where website registration is required, the visitor’s e-mail address and a username will be stored. These can be removed upon request.
General Data Protection Regulations (GDPR)
Banks on Sentence treats its GDPR (General Data Protection Regulations) compliance very seriously.
The data we hold falls into three parts:
1. Our sentencing alert. As people have subscribed to this service and have the option to unsubscribe, we will retain the e-mail addresses. Banks on Sentence does not consider it proportional for users to have to re-request the service.
2. Our online shopping cart run by SiteWizard. The cart software contains details of the orders we receive and customer accounts. The details are useful to customers who wish to re-order our products and who may need to re-download their app. To ensure our retention of data is proportionate, we will delete all accounts that have not been used in the last three years. None of the data is used to send unsolicited e-mails.
3. Our data. This divides into two sections. Firstly, there is our address book which will be retained so we can communicate with our suppliers etc. Secondly, there is a list of e-mails of people who have purchased our products. We use these details to inform our customers of new products. We have deleted the details of customers who haven’t made a purchase within the last three years and also where there is no e-mail address. (We will retain the details of those who have a current order in case of any problems.) We consider the retention of this data is reasonable and proportionate.
The option to opt out of being contacted by us will be included in all e-mails sent by Banks on Sentence.
- E-mail addresses are not and will not be given, sold, rented or leased to third parties.
- Banks on Sentence may send e-mails to potential customers to inform them of new products and services.
- If a user has subscribed to one of our e-mail services, e.g. our Sentencing Alert, they may unsubscribe by following the instructions which are included in the e-mail that they receive.
- There is no obligation on web users or purchasers to reveal either e-mail addresses or telephone numbers. Banks on Sentence will remove e-mail addresses and all other data from its database on request. All product information e-mails provide the receiver with the option of removing their e-mail address from the Banks on Sentence database.
How we protect your information
- Banks on Sentence operates a strict data protection policy. No personal details received from purchasers or from people who contact us via the website will be sold or given to anyone except our email team. The data is retained in secure conditions.
- Banks on Sentence’s security policy protects users and Banks on Sentence against unauthorised access, alteration, disclosure or destruction of users’ personal information. Personal information means all details to which we may have access. This includes, but is not limited to, user names, passwords and transaction information.
- All the rules about data protection are complied with.
- If a page of our website contains a link to the Google Analytics tracking code, we are using Google as a third party vendor of visitor logging.
- We do not and will not share personal data with Google.
- When books are purchased through the Banks on Sentence website, Banks on Sentence does not have access to the purchaser's credit card details. No credit card details received via the website are retained by us.
- All order forms are shredded after a period of seven days as Banks on Sentence does not consider it appropriate to retain credit card details.
- For general terms and conditions, click here.
14 May 2018